Managed Services
Network Security
It's easy for small and midsize businesses to say "not me" when it comes to network security. The truth is network attacks and malware have been increasing each year, and small businesses are affected every day by non-existent or relaxed security policies
Here are some of the ways X-Tech can ensure you are at minimal risk:
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Firewalls - It is very common for business owners to be unaware of the difference between having a router and a business grade firewall.
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Updates - Routinely running security updates is one of the most effective steps to minimize network vulnerabilities
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Antivirus - Most people know that antivirus software is an essential component of network security, but many don't see the importance until their computer is infected with a virus or other malware.
Network security is a requirement for all businesses, regardless of size. If you are unsure or worried about where to start, our team will help you get on track.
Cloud Computing
Not sure of the benefits of cloud based services? If you want to centralize your data while also having greater remote access, our cloud solutions can help
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Security - We protect your systems and data from loss, and even theft.
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Service and Support - We offer support 7 days a week 365 days a year to serve your needs
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Data protection - Our cloud solutions are fully redundant and secured, so there's no need to worry about losing your data in any disaster situation
IT Support
There are many things to consider when choosing an IT solution. Hiring a full time technician can be very costly, especially if they need to be trained on your network. We offer dependable IT support to help you with your everyday IT needs.
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No extra charges - Our hourly rate is all-inclusive
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Help with anything - whether it's a printer, a desktop, or a mobile device, we're there for all your IT needs
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Training and support - Not only do we help your business recover from a disaster, our team is there to help train your team to prevent the next one
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After Hours - Disaster can hit at any time. We keep a technician on-call after hours to assist with any issue.
Data Backup and Disaster Recovery
Whether it's client information, tax records, or service information, your data is essential to running your business. Data can be lost in many ways: natural disaster, hardware failure, even theft. You need to make sure you can recover your data under any circumstance so your business can continue to grow.
Data backup and recovery is the most important service you can sign up for. We use a solution that backs up all of your data and stores it both locally and in a secure off site facility so you'll always be able to retrieve your data quickly.
Here's how you will benefit with our data backup services:
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Plan for unexpected issues - It can happen to anyone at any time.
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Security and Peace of Mind - X-Tech protects your data and systems from any threat so you can focus on more important issues. Our backup system is HIPAA compliant and fully encrypted.
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Minimal wait for recovery - When data is lost, we will have it back for you in no time
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Little downtime - With our virtual standby images, we can keep you running while we fix the underlying issue. You never lose a beat.
Network Monitoring and Managed IT
Just as doctors recommend regular checkups and mechanics recommend routine maintenance, we feel your computers deserve a daily checkup. Many problems can be avoided all together with routine preventative maintenance. Our monitoring service gives us a detailed view inside your hardware so we can fix problems before they ever occur.
These are just a few of the benefits you'll receive with our monitoring service:
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24 x 7 Performance Monitoring - We ensure that all of your critical devices are healthy and functioning reliably and optimally.
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Patch Management - We test and deploy all security patches to your PC's and servers to ensure optimal performance and minimize security risks.
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Weekly maintenance schedule - By running thorough preventative maintenance, we extend the life of your PC's as well as improve reliability.
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Direct Remote Support - Our monitoring service gives us instant remote access to any of your devices. Many network issues can be resolved remotely, saving you time and money.